Terms and conditions

Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

  • All products are subject to availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in product information, or suspected fraud.
  • Prices and offers may change without prior notice.

2. Orders and Payment

  • Orders are accepted once payment is confirmed via the chosen payment method.
  • We accept Cash on Delivery (COD), Online Bank Transfer, and PayPal payments.
  • Payment must be made in full before shipment, except for COD orders where payment is due upon delivery.

3. Delivery

  • We aim to deliver your order within the estimated timeframe; however, delays may occur due to courier services or unforeseen circumstances.
  • If your order is not delivered within the expected time, you may request cancellation and a full refund.
  • Delivery charges, if any, will be specified at checkout.

4. Returns and Exchanges

  • If the wrong size or product is sent by mistake, we will arrange an exchange at no extra cost.
  • For exchanges of unused items due to size or preference, the buyer is responsible for return and delivery costs.
  • Buyers may also drop off items at our delivery location for exchange.
  • Products must be unused and in original packaging for exchanges to be accepted.

5. Refunds

  • Refunds will be processed to the original payment method. The time taken for the amount to reflect depends on the buyer’s bank or payment provider.
  • Refund requests due to courier delays or order cancellations will be handled promptly.

6. Privacy and Data Protection

  • We respect your privacy and handle your personal data according to our Privacy Policy.
  • By using our services, you consent to the collection and use of your data as described.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the purchase price of the product.

8. Governing Law

  • These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of UAE courts.

9. Changes to Terms

  • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of our services constitutes acceptance of the updated terms.